Service and repair
If you need service, inspection or repair of your Hetronic radio remote control, please download and complete the form you can find here (or via the button below). Then send the form together with the goods (not attached to the delivery note on the outside of the package) to:
KranEl AB
Att: Service
Vagnmakaregatan 14
415 72 Göteborg
Service warranty
We provide a 90-day warranty on completed service work. The service warranty covers labour, replaced spare parts, and return shipping from us to the customer. Additional costs may apply if further parts need to be replaced. The service warranty does not apply if the fault is related to a unit other than the one submitted, or if the issue is unrelated to the most recent service.
