Privacy Policy

It is important to us that you feel confident when doing business with us. Below you will find information about our Privacy Policy, which describes how we collect and process your personal data when you visit our website, place an order, or contact us.

By using our website, you accept our Privacy Policy.

Collection of information

We collect information from you when you apply to become an online customer (the same information we need when you trade with us outside the online store), log in to your account, make a purchase, participate in a competition, contact us via one of our web forms, and/or when you log out. The information collected includes your name, company name and organisation number (for business purchases), address, email address and phone number. We treat this as customer information in a business relationship (business contact data).

Use of information

Your personal data is processed in accordance with applicable legislation. We use your name, company name and organisation number (for business purchases), address, email address and phone number to process your order and provide you with information about its status.

We also process your data to comply with applicable laws, such as the Accounting Act.

Your data is stored for as long as required for the purpose for which it was collected and/or for as long as required by law.

We are not part of any advertising networks, and we do not use code from social networks that enables those parties to track you as a visitor on our website. We do not sell, trade, or otherwise transfer our customer register to any third party, and all communication comes from us. This does not include trusted third parties who assist us in operating our website or our business, provided that these parties agree to keep the information confidential.

We consider it necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to a person’s physical safety, violations of our terms of use, or other cases where disclosure is required by law.

Request access / change your information

You may request an extract at any time showing what information we hold about you and how it is used. You have the right to request correction of inaccurate or incomplete information about you. You may also request that we delete information we hold about you, as long as it is not required for us to fulfil legal obligations, for example, data required under the Accounting Act.

Unsubscribe

We use the email address you provide to send information and updates regarding your order.

If you choose, we may also send newsletters, related product information, etc. If you no longer wish to receive such messages, you will find information on how to unsubscribe at the end of each email.